Howard Lenett

Your expert at finding & fixing problems with customer service, marketing, accounting, websites, and computer networks in the hospitality and service industry

  512-458-6759    


Let's face it: Everyone thinks that if you can eat or cook or give a party you can be in the hospitality business. But there's a reason that most restaurant and nightclub ventures don't survive the first two years.

Food costs, bar costs, employee theft and shrinkage, poor customer service, design issues, training and service problems, poor management, poor cost control, unsuccessful target marketing and advertising, taxation and labor issues can all lead to business failure. Who knew things were going to be so complicated when you opened a simple business to have fun, make a little money, and make a few friends?

That's where we come in. Howard Lenett Consulting brings a team of hospitality industry experts to give your business what it needs to survive in the tough competitive marketplace. We have over thirty years of experience in helping restaurants, bars, nightclubs, and caterers with operations, management, finance, and accounting. Our program of custom business analysis and planning will bring life back to your venture.

As successful hospitality consultants we can help any business owner create marketing and operational strategies that will improve your bottom line and make your restaurant or nightclub the talk of the town. I'll show you how to analyze your business and make changes so your customers will be talking about your venue and will be lining up to come to your place. From employee and operations manuals to menu and bar price analysis our experts can help assess the weak points in your business plan and bring customers to your door -- and keep them coming back.

Front of the House
Customer Service Action Plans

When you do something good a guest will usually tell five other people. When you make a mistake or do poorly a guest will normally tell TWENTY-FIVE other people. At Howard Lenett Consulting our team of experts will perform operational assessments and quality assurance profiles so you can see what your customers think about your business. 

Back of the House Operations

Is your POS system out of date? Is your accounting system giving you reports that you don't know how to evaluate? How do your food and labor costs compare to your competitors? To your own budgets and plans? Do you know your portion and pour costs? Is your staff giving away your profits? The team at Howard Lenett Consulting will lead you through the steps to find out the answers to these questions and more. Don't let profits slip out the back door because your eyes are only on the front entrance. We can help you find out where those profits are going.

On line and Web Based Business Strategies

Maybe you need to improve your online presence. Need a custom-designed website, or updates to your existing site? Or maybe you need to improve your site's effectiveness? Through our association with Website Helpers we can bring you web design, hosting, and marketing services that will drive business to either your website or a physical location.

Tax Preparation Services

People in the Entertainment and Service Industry often need special help in preparing payroll, staff, and federal tax returns. We provide inexpensive tax preparation services for all members of the service industry. We've helped owners, managers, waitstaff, bartenders, dancers, actors, and musicians for over thiry years with our fast tax services. When you need help with your taxes, call Howard Lenett Consulting.

Ready to Give Up?

Not all bars and restaurants can be turned around. If a business owner waits too long to call in a consulting team to help fix the business, it could be too late. It may too late to keep those creditors off your back. Maybe your tax problems and business debts are beyond what good planning and analysis can save. Maybe what you need is a second chance. At HLC we work with leading bankruptcy attorneys and tax accountants to give you a second chance or limit your exposure for losses. We provide you with an honest assessment of your strengths and weaknesses. We will give you an assessment of your marketing and financial position based on over 30 years experience.

Howard Lenett Consulting

512-458-6759

"When you need to call in the experts"

At Austinconsultant.com we want to provide the business owner and manager with the information to make the right decisions. 

We are pleased to welcome our latest associate Meghan Ahearne.

Contact us today for an appointment to discuss a customized business strategy for your future.

References provided upon request.